Test Your B2B Direct Mail Offers To Boost Response Rates.

The secret to success in business-to-business direct

mail lead generation is testing. I have hunches. You

have hunches. But testing settles the debate. When

you test your package against my package and we

measure the results, we know for certain which

package performed better.

Assuming your list is good (in other words, assuming

you are mailing to people who are likely to buy), the

first thing you should test is your offer. Your offer,

after all, is the second most important ingredient of

direct mail success. And as Axel Andersson says, "If

you want to dramatically increase your results,

dramatically improve your offer."

How do you "dramatically improve your offer?" By

creating an offer that is different from the one you

are using now, and testing both at the same time.

Basically, you mail two packages, one with Offer A

and one with Offer B. You test nothing else. Then

you measure which offer outpulls the other. Here is

how you do it.

Test a hard offer against a soft offer

A hard offer asks for an appointment. A soft offer

invites prospects to request more information (such

as a white paper).

Test a product literature offer against an

educational offer

Product literature includes brochures, catalogs, sales

sheets and technical specification sheets.

Educational offers include white papers, special

reports, books and article reprints.

Test one educational format against

another

Some prospects prefer their information on paper.

Others prefer going online to a special page on your

website. Still others prefer watching a video, or

listening to a CD.

Test offer descriptions

Should you say "Buy two for the price of one"

or "Buy one and get one free?' Test and you'll know.

Test a deadline against no deadline

Giving your potential customer a deadline for

responding might boost response. And it might not.

Test one premium against another

Offer an Apple iPod in one mailer and a Blackberry in

another. Offer a gift certificate to Amazon.com in

one letter and a CD player in another. See what

happens.

In all your tests, remember to test one thing at a

time and to make your tests big. Keep all the other

variables (timing, design, list and so on) the same

while you test just the offer. When I say "make your

tests big" I mean that you should test two very

different offers. If the offers you test are too much

alike, you will not be able to trust your test results.

And that's not just a hunch.

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